If you’re paying for traffic… Paying for ads… Paying for SEO…
…and your phone rings when the office is closed?
There’s a very real chance you’re lighting money on fire.
In this episode, I break down one of the highest-ROI automations we’ve ever implemented — and why most chiropractic offices are systemically designed to lose leads they already paid for.
This isn’t theory. This is exactly how it runs in our practice.
What we cover:
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Why missed calls are more dangerous than bad ads
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The simple text-back system that salvages after-hours leads
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How we separate active patients vs brand-new leads automatically
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Why follow-up should be automated — not “remembered”
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The exact timing that converts ghosts into booked appointments
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How trigger-based workflows outperform staff reminders every time
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Why most EHR / messaging systems can’t do this (and what actually can)
The big takeaway:
Marketing doesn’t fail nearly as often as follow-through does.
If someone called your office, time already mattered. Speed beats perfection. Automation beats memory.
This episode will make you rethink:
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Your front desk expectations
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Your tech stack
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And how many patients you should be seeing already
🎯 Action step: Audit how your office handles missed calls today. If the answer is “we call them back when we remember” — this is for you.
👉 Share this with a doc who’s running ads but still “slow.” 👉 Or reply and tell me how many leads you think you’re losing.
Go slice some subluxations.
00:00 Introduction and Podcast Welcome
00:09 Driving Traffic to Your Website
01:14 Handling Missed Calls with Automation
02:14 Building Effective Workflows
04:23 Benefits of Automated Follow-Ups
05:29 Using Go High Level for Automation
06:15 Membership and Workflow Resources
07:52 Conclusion and Final Thoughts